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KANSAS CITY, Mo. — Jersita Samo said she is another victim of a Northland auto repair company that Missouri's attorney general is trying to shut down.

Samo, who lives in Clay County, said she was forced to buy a new car after the auto repair shop she paid $1,200 to repair her old car never did the work.

"Yes, I got ripped off," said Samo, who was promised a refund but never received it. Samo's complaint was one of three that FOX 4 Problem Solvers received about Mobile Auto Repair on Vivion Road in Kansas City. Among those complaining was a former Mobile Auto Repair employee, Sam Einfeldt, who said he quit working there after seeing customers charged for repairs that were never made.

"I worked there for three months until I found out exactly what he was doing," said Einfeldt, referring to Mobile Auto Repair owner John Rocha.

Einfeldt said the final straw was when Rocha told him to put back together a Jeep Cherokee he had been working on. Einfeldt had not had a chance to make a single repair, but he said Rocha still charged the owner $1,400.

Mobile Auto Repair is no stranger to FOX 4 Problem Solvers. In fact, the business was inducted into the FOX 4 Problem Solver Hall of Shame four years ago after owners John and Debby Rocha wrote a $600 bad check to another customer and never made it right.

Amanda Lockwood is yet another unhappy Mobile Auto Repair customer who recently contacted FOX 4. Lockwood said she had her car towed to Mobile Auto Repair after she was in an accident.

"He claimed on my insurance it would take two days to fix my car," Lockwood said. But Lockwood said Mobile Auto Repair had her car for 45 days. Two days after getting it back, Lockwood said the transmission started making noises and the brakes went out because of a gash in her brake line.

"I was given a very unsafe vehicle," Lockwood said.

In addition, she said Rocha still owes her the $1,000 she paid him upfront for the repairs. She said it was money he requested so that he could buy parts while waiting for her insurance money to arrive.

Lockwood's frustration with Mobile Auto Repair is not unusual. This month the Missouri Attorney General filed suit against the business, accusing it of defrauding 14 customers out of more than $9,000.

The Attorney General's Office is seeking to have Mobile Auto Repair shut down and to ban the Rochas from ever opening another auto repair shop.

John Rocha declined to comment on the AG's suit, telling Fox 4 Problem Solvers that he had not had a chance to read it. He later told us, however, that he has thousands of happy customers who would gladly defend his business practices. Rocha also claimed that the former employee Einfeldt who spoke against him was fired for overcharging customers.

That's something Einfeldt denied, saying he left the job because he found Rocha's business practices unethical and disturbing.